top of page

FAQ

  • Sizing
    Currently, we offer two sizes for our grip socks that fit the most common women's shoe sizes. We are always looking to be size inclusive, and plan to expand our size offerings in the future. Grip Sock Sizing S/M M/L Cad/US/Aus 5 - 8 8.5 - 11 UK 3 - 6.5 6.5 - 9 Eur 35 - 38 39 - 42
  • Care
    Our grip socks are designed to be washed and worn often. They work hard for you! To ensure longevity, we recommend washing your Arch Grip Socks in cold water inside-out. Avoid the dryer if possible.
  • Eco-Conscious
    Arch Athletics is committed to sustainable and eco-friendly practices, including our approach to shipping. We use recycled and biodegradable packaging materials to minimize our environmental impact. Additionally, we work with shipping partners who offer carbon-neutral shipping options, offsetting the emissions produced during transportation. By implementing these eco-friendly methods, we aim to reduce waste and decrease our carbon footprint while ensuring your products are delivered in an environmentally responsible manner.
  • What shipping company do you use?
    Right now, we ship with FedEx. Some large orders within Canada may be couriered depending on size and quantity.
  • International Shipping
    All orders are shipped from our Calgary shipping centre within 1 - 2 business days. Once your order has been shipped, you will receive an email with the FedEx tracking number. Please email info@archsocks.com for any shipping-related questions.
  • What is your return process?
    If you’re not 100% happy with your order, please get reach out to Arch for a refund if applicable at info@archsocks.com and a member of our team will be in touch shortly to assist. We work hard to ensure that all products are quality checked. If you receive a defective product, we will replace it for you at no extra cost. Please reach out to us to begin the process. Proof will be required.
bottom of page