Shipping Policy

Shipping Policy for Get a Grip

Welcome to Get a Grip! We want to ensure that you have a seamless shopping experience, and our Shipping Policy is designed to provide you with all the information you need regarding the shipping of your orders.

1. Order Processing Time:
We strive to process and dispatch orders as quickly as possible. Orders are typically processed within 1-3 business days after the order is placed. Please note that processing times may be longer during peak seasons, sales, or promotional events.

2. Shipping Methods:
We offer a variety of shipping methods to cater to your needs. The available options, including standard and expedited shipping, will be displayed during the checkout process. Please choose the method that best suits your preferences and requirements.

3. Shipping Costs:
Shipping costs are calculated based on the selected shipping method, the weight of your order, and the destination address. You can view the shipping costs before completing your purchase during the checkout process.

4. Shipping Destinations:
We currently offer shipping to North America. If your location is not listed, please contact our customer support team at hello@getagripsocks.ca to inquire about the possibility of shipping to your area.

5. Estimated Delivery Times:
Delivery times vary based on the shipping method selected and your location. Standard shipping typically takes 7-10 business days, while expedited shipping may deliver within 3 - 5 business days. Please note that these are estimated times, and actual delivery may vary due to factors beyond our control, such as customs processing and weather conditions.

6. Tracking Information:
Once your order is shipped, you will receive an email with tracking information, allowing you to monitor the progress of your shipment. Please ensure that the email provided during checkout is accurate to receive these notifications.

7. Customs and Import Duties:
For US orders, customs duties and taxes may apply upon entry into the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs.

8. Order Status and Support:
You can check the status of your order by logging into your account on our website. If you have any questions or concerns about your order, please contact our customer support team at hello@getagripsocks.ca.

We appreciate your business and hope our Shipping Policy clarifies the shipping process at Get a Grip. If you have any further questions or require assistance, feel free to reach out to us. Happy shopping!